Privacy Policy

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WHO WE ARE - is an online supermarket dedicated to providing you with hard to find auto spares, equipment and tools and technologies to support your mobility and business enhancement. We act as local point of contact for parts suppliers in United Kingdom, United States and China. FOR WHAT PURPOSES WE USE YOUR DATA - If we collect your data, We will use your data (whether collected online or in person) to deliver after-sale support, answer your questions and, if you wish, send you customised communications. WHY WE USE YOUR DATA - In some cases, the legal basis for processing your personal data includes complying with law and contract requirements and obligations. We need to process your data to ensure proper performance of the agreement entered into with you when you purchase our products or use our services. Other legal bases for processing may include our interest in answering your queries or the consent you may give us, among other things, to send you our newsletter. Depending on the products or services you plan to use from time to time, as stated above, we will process certain data rather than others. In principle, the following data will be processed, depending on the specific circumstances: Your identity data (e.g. first name, last name, language and country from which you interact with us, agreement details, etc.); Connection, geolocalisation and navigation data (e.g. if you interact with us using your cellular phone); Commercial information (e.g. if you have subscribed to our newsletter); Data concerning your tastes and preferences (e.g. if you use our social pages). Please bear in mind that when we ask you to provide your personal data to us to allow you to use some of our services, some fields will be marked as required because we need these data to deliver the service or product you requested and to enable you to access the requested function. Therefore, these data are needed to ensure that we fully meet our obligations arising from the agreement we entered into with you or to comply with our obligations pursuant to the provisions under the applicable laws or regulations. Failure to provide such data may prevent you from being registered as a user or receiving such services or products or using the requested function. Depending on the services, products or functions you may request from time to time, your personal data will be processed for the purposes as outlined below. This purpose requires your data to be processed as shown below: Contacting you to send you updates and information about the products or services you purchased. Managing any returned items after purchase and managing enquiries regarding the availability of goods. We will only process the data strictly necessary to handle or fulfil your request. If you subscribe to our Newsletter and give your consent for marketing and profiling purposes, we will process your personal data to manage your newsletter subscription and send you customised information about our products or services by using different means of communication, including email or SMS. Please be aware that if you access our website, the underlying IT systems will, during the course of normal operations, collect some of your personal data, the transmission of which is implied in the use of Internet communication protocols. This information will not be collected for the purpose of identifying you, but may lead to your identification if, for example, is combined with other data held by third parties. This category of data includes the IP address and domain name of your computer, addresses in URI (Uniform Resource Identifier) notation of the resources requested, time of request, method used to submit the request to the server, size of the file received in response, numerical code representing the status of the response provided by the server and other metrics related to your operating system. We use these data solely for anonymous analytical and statistical purposes to monitor usage of our website and its smooth running. These data may be used to investigate and establish liability in the event of cybercrimes against the Services. If you complete the “work with us” section on our website or send us your curriculum vitae, please be aware that your data will be processed for staff recruiting purposes only. WHO WE SHARE YOUR DATA WITH - We will share your data with the service providers who help us or support us in the pursuit of the aforesaid purposes, such as independent contractors with whom we have executed a specific agreement and who may be established within or outside the territory of the Zambia. Compliance with privacy regulations will, however, be ensured at any time. YOUR RIGHTS - You have the right to access, change or erase your personal data and lodge a complaint with the relevant Authority in Zambia governing the protection of personal data at any time. You may also exercise other rights such as the right to object to the processing of your data by us or the right to portability, as explained in further detail below. HOW LONG WE WILL RETAIN YOUR DATA - The retention period of your data will depend on the purpose of the underlying processing CHANGES TO THE PRIVACY POLICY - To the extent as deemed appropriate, we may change the information contained in this Privacy and cookie policy. In this case, we will notify you of such changes using different methods through our websites or by sending you an email if the changes have a significant impact on your privacy, so that you may review them, make your own considerations and, if appropriate, object to or cancel any services or functions. In any event, we encourage you to review this Privacy and cookie policy from time to time to see if any minor changes or improvements have been made, since the Privacy is available on our website at all times.